How Do I Pay an Invoice From E-Z Pass NH Pay? You will need to be prepared with your account information before speaking with an agent about your bill.įinally, you can also add money to your E-ZPass account using a Reload Card at participating retailers. Checks should be made to NHDOT E-ZPass and mailed to the address above.Īnother option is to pay in person at any E-ZPass Customer Walk-In Service Center or call 1-87 to use the automated system or to speak with a representative. You can also submit payments for your account by check or money order.
In order to receive an E-Z Pass NH account, you can apply online or download an application and fax it to 60 or mail it to the New Hampshire Customer Service Center, 54 Regional Drive, Concord, NH 03301-8502. It can be set up when you apply for your E-ZPass account. In most cases, to keep your E-Z Pass NH account sufficiently funded, you will need to connect it to a credit card or debit card. There are a number of ways to manage your E-Z Pass NH pay online : Credit or Debit Card How Do I Pay My Recurring Bills From E-Z Pass NH Pay? What if you don't have enough money in your E-ZPass account? What if your credit card expires or gets suspended? What if you accidentally drive through an E-ZPass lane without your transponder? Good thing there is a simple way to manage your E-Z Pass NH pay online with DoNotPay.
Sounds simple, right? Sometimes, though, complications can occur. When they pass through a toll plaza, the transponder directly deducts the funds from the driver's account.
Tolled facilities in Hampton Roads also don't have electronic signs that alert drivers to an E-ZPass problem.Pay Bills Online Track and Make NH E-ZPass Bill Payments Online Track and Make NH E-ZPass Bill Payments OnlineĮ-Z Pass NH is a popular tool that allows drivers to make it through toll plazas quickly. With E-Z Pass, New Hampshire drivers can prepay their tolls. Those inactive transponders, which cost the state $7 for the standard and $17 for the Flex HOV model, could be refurbished cheaper for new customers, the state says. Typically, VDOT notifies between 7,000 and 8,000 account holders a month by email or mail that their accounts have shown no activity in the past 12 months.Īt least two affected customers said they could not find any email or account communication about their suspensions, though others say they have been notified.
More than 862,000 E-ZPass accounts were set up in Virginia in 2014, a number that has surely grown with more toll facilities in the state. If an inactive account that still has funds is closed, the amount will be refunded by check or credited back to an account. "We are required to monitor and actively manage account activity, as inactive accounts continue to require resources that could drive up costs for users." "We're always looking for ways to streamline services and years ago noted the rising number of inactive accounts due to regular customer turnover from moving or changing commutes," VDOT and E-ZPass spokesperson Lindsay LeGrand said. Many other states, including Pennsylvania, say they can terminate an account at any time but won't cancel or suspend one unless there is a negative balance.Īll states say they could suspend an account for nonpayment or for violating the user agreement. North Carolina deducts $1 a month after a year of inactivity. Ohio deducts 75 cents a month for inactive accounts. Maryland says it can close an account at any time, including for inactivity, but doesn't list a time period. New Hampshire is the only other state to deactivate an account for inactivity – it contacts drivers after a year of no tolls and deactivates after 18 months if it doesn't hear from the pass holder. Education efforts haven't always gone smoothly and have left many confused. They can be used in any state and in any toll facility, such as Elizabeth River Crossing's Midtown Tunnel or VDOT's I-64 HOT lanes, to pay a charge.Įlectronic tolling started in Virginia in 1996 as a pay option in addition to cash, but in recent years, many facilities have gone to electronic tolling only. E-ZPasses are the small transponders attached to your windshield that are sold by the Virginia Department of Transportation.